Job description
CTRM Support Specialist
Mayfair, London (Hybrid after 3 month probation)
£50,000 - £80,000 DOE + Bonus + Pension + Holidays + Growing Business
This is an incredibly exciting opportunity to join an expanding technology business just before they grow exponentially in size, turnover and reputation.
This company provide their own bespoke CTRM software platform to Commodity Trading companies in the UK with forecasted and rapid development. They are now looking for a CTRM Support Specialist to join them during this invigorating phase.
In this role you will swiftly address CTRM platform issues whilst collaborating with developers. You will need to understand and document client needs, configure and implement the platform accordingly, facilitating user acceptance through training. The role will also require you to change requests for enhancements and provide ongoing assistance to ensure client satisfaction regarding the CTRM software platform.
The ideal candidate should have a Commodities background in trading operations, familiarity with platforms like TT, CME, and Web Ice and experience with trading feeds and brokers. You will need the ability to manage multiple projects and proficiency in software like Jira and Confluence. An understanding of data feeds, and readiness for early-stage business growth, with strong communication and analytical skills for a dynamic environment.
This is a brilliant opportunity on offer to join a fast growing startup during an incredibly exciting period as they quickly take over the commodities and trading industry with their bespoke software platform.
The Role:
- Swiftly address CTRM platform issues in collaboration with developers.
- Understand and document client needs for platform configuration and implementation.
- Facilitate user acceptance through comprehensive training.
- Handle change requests for enhancements to the platform.
- Provide ongoing assistance to ensure client satisfaction with the CTRM software platform.
The Person:
- Commodities background in trading operations
- Familiarity with platforms like TT, CME, and Web Ice
- Experience with trading feeds and brokers
- Ability to manage multiple projects
- Proficiency in software like Jira and Confluence
- Understanding of data feeds
- Readiness for early-stage business growth
- Strong communication and analytical skills for a dynamic environment
