Job description
Claims Manager
Edgeware, London
12 Month FTC
£35,000 - £45,000 + Potential Bonus + Yearly Salary/Performance Reviews + Progression + Training + Discount Purchase Offers + 22 days annual leave + Pension + Great Culture + Mental Health Support
Are you a Claims Manager with excellent communication skills and able to provide a brilliant service? Do you want to work for a company where you can showcase your skills and lead an ambitious team?
This company are a very well known automotive provider with glowing customer reviews and an excellent place to work reputation. Due to extensive company growth they are looking add a leader to their claims handling/customer service team where you can join a supportive team that will push you onwards and upwards.
In this role you will manage a team of 5 claims handlers, leading from the front and providing excellent customer service. You will oversee everything in the claims team from team performance to admin duties to stakeholder management.
The ideal candidate will be a natural leader with previous experience in a Claims Manager role. You will need to have mentoring skills, as well as strong IT skills and customer service skills.
This is an excellent opportunity to join a family feel business where you will be looked after and given the chance to grow and develop your career.
The Role:
- Manage a team of 5 claims handlers
- Lead by example and provide excellent customer service
- Oversee team performance, ensuring high standards
- Handle administrative duties for the claims team
- Manage relationships with stakeholders
The Person:
- Natural leader with prior experience in a Claims Manager role
- Strong mentoring skills
- Proficient in IT skills
- Excellent customer service skills
