Job description
CNC Service Advisor
$55,000 - $65,000 + Overtime + Training + Progression + Healthcare Package + PTO + 401K.
Shelbyville, KY - Commutable from Louisville, Lexington, Simpsonville, Frankfort, Eminence, Lawrenceburg.
Are you a CNC Technician with maintenance experince looking to take on an exciting new role that will allow you to step away from the manufacturiung floor and use the skills that you have gained top this point in your career to work in an office based role?
On offer is a great role for someone who is looking to work a role that offers them the chance to develop their customer facing skills while also having the ability to boost your earnings with optional overtime!
This well-established company has an excellent reputation for creating cutting-edge machinery used in specialized industries. Currently experiencing significant growth, and now they are looking for a Service Advisor to join their growing team!
In this role you will provide service and customer support to customers calling in, you will diagnose errors or technical problems and determine proper solutions, you will collaborate with the technical team and share information across the organisation. And you will create help sheets for the technical team.
This is a perfect role for someone looking to work a days based role as part of a close knit team while being offered the chance to boost your earnings with optional overtime.
The Role
- Provide service and customer support to customers calling in.
- Diagnose errors or technical problems and determine proper solutions.
- Collaborate with the technical team and share information across the organisation.
- Create help sheets for the technical team.
The Person
- Experience in a customer facing role.
- Experience with manufacturing machinery.
Reference Number: BBBH
To apply for this role or to be considered for further roles, please click "Apply Now" or contact Billy Elliott at Rise Technical Recruitment.
Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Keywords - Manufacturing, CNC, Computer Numerical Control, Machine, Machinery, Tool, Production, Support, Service, Maintenance, Mechanical, Electrical, Customer Facing, Phone, Call, Troubleshoot, Louisville, Lexington, Simpsonville, Frankfort, Eminence, Lawrenceburg.
