Job description
Technical Support Help Desk - Training on Electromechanical Machinery
Philadelphia, PA
$46,000 - $52,000 + Overtime + Training + Progression + Benefits & Healthcare
Do you have an interest in technology, machinery, troubleshooting and are looking for an office based role with full training and development on electromechanical products?
This is a fantastic opportunity for someone to utilize their technical aptitude and develop their skills further in a forward thinking business that can offer training, development and overtime.
This company is a leading manufacturer and supplier of electromechanical machinery solutions that benefits the lives of millions of people every week. They are known for being a great place to work and looking after their employees.
In this role you will be part of the 1st line customer support helpdesk. You will be required to deal with technical queries over the phone based around company products. This will sometimes result in arranging for a Service Technician to visit the client in person or organizing for new parts to be ordered. This role will provide full training on company products.
This is an excellent chance for someone to train, develop and utilize their skills.
The Role
*1st line technical support handling technical queries
*Customer service role liaising with customer, service team and the spare parts team
*Full training on electromechanical machinery and some overtime available
The Person
*Strong interest in technology/machinery
*Customer services or helpdesk background
*Looking to build a career with technical training on electromechanical machinery
Help desk, technical, support, customer, service, electrical, machinery, engineer, technician, sales, helpdesk, 1st line, 2nd line, maintenance, service
